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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-18-2016 03:42 PM

HP Recommended
Product: HP Officejet Pro 8500A Plus
Operating System: Microsoft Windows 7 (64-bit)

This product prints and scans with no problem, but I have been unable to scan multiple pages into the same document.  I have to scan each page separately and this wastes a lot of time.  Please advise!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2016 03:48 PM

HP Recommended

Hi,

Please try

  Double click printer icon on desktop,
  Select Scan a Document or Photo,
  Put the first page on the glass (face down),
  Check options (size, dpi ...), and select Scan document to file,
  Click Scan - machine will scan the first page
  Remove the first page on the glass, put the second page,
  Click + (plus sign) It sits on the left hand side of a red x
  Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  Click Done after Save

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎01-18-2016 03:48 PM

HP Recommended

Hi,

Please try

  Double click printer icon on desktop,
  Select Scan a Document or Photo,
  Put the first page on the glass (face down),
  Check options (size, dpi ...), and select Scan document to file,
  Click Scan - machine will scan the first page
  Remove the first page on the glass, put the second page,
  Click + (plus sign) It sits on the left hand side of a red x
  Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  Click Done after Save

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-18-2016 04:01 PM

HP Recommended

Thanks for your quick reply - this worked like a charm!  Too bad they didn't make that + sign a little larger so I would have noticed it!

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