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‎07-12-2017 03:58 AM - last edited on ‎07-12-2017 08:42 AM by Retired

HP Recommended
Product: P1K69EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

Hello Hoping someone can help. Recently given a HP Pavilion All-In-One (HP Pav 23-q105na) Serial (removed content) and wondered if there is a stylus that I could use on the touch screen for use in programmes like Photoshop, GIMP, Paint etc for creating digital art - rather than using a WACOM tablet or such? Any help and advice would be greatly appreciated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2017 11:28 AM - edited ‎07-13-2017 11:29 AM

HP Recommended

HI @ZanderXL,

 

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding using a stylus for the desktop touchscreen. I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

  • Did you check the product specs of the computer to see if it has a touchscreen by any chance?

For a start please perform these steps:

  • The product specs of the computer suggests that it is a touch screen computer from this link: http://hp.care/2udHICI
  • So please use a passive stylus and it should work with your computer. Please use this link http://hp.care/2uet6CS for further assistance. It is an accepted forum solution. What is recommended is the  Jot Pro from Adonit.This might do the trick for you.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

 

 

DavidSMP
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-13-2017 11:28 AM - edited ‎07-13-2017 11:29 AM

HP Recommended

HI @ZanderXL,

 

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding using a stylus for the desktop touchscreen. I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

  • Did you check the product specs of the computer to see if it has a touchscreen by any chance?

For a start please perform these steps:

  • The product specs of the computer suggests that it is a touch screen computer from this link: http://hp.care/2udHICI
  • So please use a passive stylus and it should work with your computer. Please use this link http://hp.care/2uet6CS for further assistance. It is an accepted forum solution. What is recommended is the  Jot Pro from Adonit.This might do the trick for you.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

 

 

DavidSMP
I am an HP Employee

Was this reply helpful? Yes No

‎07-15-2017 07:59 AM

HP Recommended

Hi @ZanderXL,

 

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

 

I hope the unit works great and stays healthy for a long time. 🙂

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

DavidSMP
I am an HP Employee

Was this reply helpful? Yes No
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