The Attention light () on the control panel blinks. An error message displays on the control panel, similar to one of the following messages:
- 'Doc. feeder jam'
- 'Jam in cartridge area'
- 'Jam in output bin'
- 'Jam in print paper path'
- 'Jam in tray 1'
- 'Open door and clear jam'
note:Paper jam messages can be true or false. The product might report a paper jam when there is no paper jam. The following solutions resolve both true and false paper jam messages.
Paper jams can occur in multiple locations in the product.
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Document feeder
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Output trays
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Input trays
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Print cartridge area
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Rear door and duplexer
Figure : Paper jam locations