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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-06-2015 03:57 PM

HP Recommended
Product: hp officejet 4630 all in one
Operating System: Microsoft Windows 7 (64-bit)

My printer wont even come on.  I get an immediate error code.  I've only used the printer a couple of times.

1 REPLY 1

‎10-07-2015 07:53 PM - last edited on ‎04-24-2020 02:14 PM by Retired

HP Recommended

Hey @terrance1221,

 

Welcome to the HP Support Forums!

I see that you're getting the error code: 0xc4eb827f on the front panel of your HP Officejet 4630 e-All-in-One Printer. I'd like to assist you today with resolving this error. The failure itself may be within the print system in your printer. Due to the error state there is only one support step that we can attempt, which is a Reset. Can you please follow the steps below.

 

 

  • Reset the Printer:
  1. Without turning off the printer, disconnect the USB cable from the rear of the printer.
  2. Remove the ink cartridges from the printer. *
  3. Wait until a message to insert the ink cartridges displays. If you do not see a message within a few minutes, skip to step 4 to disconnect the power cord.
  4. Disconnect the power cord from the rear of the printer.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
  7. Reinsert the ink cartridges, and then close any open doors on the printer.
  8. If you receive a prompt to print a calibration page, do so.
  9. If you disconnected the USB cable, reconnect it to the rear of the printer.
  10. Try to print.

 

(Source)

 

 

Should the 0x error code remain, I suggest that you give our Technical Support queue a call to explore hardware replacement options. HP Technical Support can be reached at: [edited]. This is the North America support number. If you are located elsewhere please let me know and I'll get you the correct number.

 

Please respond to this post with the result of your troubleshooting. If this helps you to reach a solution, please click the  "Accept as Solution" button down below in this message. If you wish to say "thanks" for my efforts to help, click the "thumbs up" to give me a Kudos. I look forward to hearing from you. Best of luck! 🙂

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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